Support as a Service
Provide enterprise class support to your customers.
All in the cloud.
Connect with your clients
A simple and easy to navigate design allows you and your clients to easily find what you are looking for.
Why choose us?
RCM Support is one of the cheapest helpdesk solutions on the market right now. For a modern and easy support solution, you can’t ask for much more in one package.
You may be wondering, how do we manage to sell our solution so cheap? Well, here at Redditch Connected we understand how important it is to look after your clients on a day to day basis, so we came up with a design and developed it from the ground up to create something which works for users either owning the business or a user of a product. With this in mind, we understand businesses are in need of a solution like this but at competitive rates.
Up to 5 Agents
Access From Anywhere
Up to 15 Agents
Everything in Professional
Direct Line Support
Your customers expect resolutions in minutes and personalized 24/7 support in various ways. But most support teams struggle to offer these demands.
Redditch Connected Support Centre brings all your customer service data into one place, along with helping you expand your support across your business.
Taking up too much of your time running reports to find where you need to improve? Look no further. Our simple and quick reporting system allows you to run live reports in seconds!
Not sure if your clients are waiting for you to reply? Our fast and reliable emailing system notifies you as soon as an update has been made.
Access from anywhere around the world. In times like these remote work is important. Now you can stay up to date from home and support your clients.
Other support systems limiting you to a number of clients? Not here; have as many clients as you need with our “No Limits” guarantee.
Here are some frequently asked questions.
Am i stuck in a contract?
No, simply register your account and you can start supporting your clients straight away. If you wish to cancel you can cancel at any time.
Are there any separate email sending fees?
No, there are no limits to how many emails are sent from your system.
What is RCMSC?
RCMSC is short for Redditch Connected Management Support Center. There will be a full range of “RCM” in the future for everyone to manage their business from one place.
I have multiple support staff?
Our pricing model is made to work with you and your business. Contact our team for the best price that would suit you.
What if there is a report i need?
Contact our team and we can provide a bespoke report that suits you!