RCM | CRM | Support
A enterprise CRM solution at your fingertips from anywhere around the world!
Your business at your fingertips!
A simple and easy design allows you and your clients navigate around to easily find what you are looking for.
Up to 5 employees
Customer and user management
Up to 2 automated processes
Up to 10 employees
Everything in basic
Up to 4 automated processes
Up to 15 employees
Everything in standard
Up to 6 automated processes
Everything in premium
Up to 10 automated processes
Build your own solution to your requirements
Why choose us?
If you are looking for a customer relationship management solution with built in support desk then look no further! Don’t pay over the odds for multiple solutions to mange your customer, provide support , manage marketing leads & manage your day to day tasks. RCM has all of this and more to come in the future.
Built in-house by Redditch Connected we are able to listen to our customers demands and action them making the overall solution work the best it can for your business. If something is missing let us know! We are more then happy to take your ideas and turn them into reality even within our product.
RCM is also in the cloud! What does this mean you may be thinking? Well, want to go on away but still want to keep an eye on support tickets? Easy, you can access RCM anywhere in the world as long as you have an internet connection. Any device is compatible, mobiles, laptops or desktops.
Your customers expect resolutions in minutes and personalized 24/7 support in various ways. But most support teams struggle to offer these demands.
RCM brings all your customer service data into one place, along with helping you expand your support across your business.
Taking up too much of your time running reports to find where you need to improve? Look no further. Our simple and quick reporting system allows you to run live reports in seconds!
Not sure if your clients are waiting for you to reply? Our fast and reliable emailing system notifies you as soon as an update has been made.
Access from anywhere around the world. In times like these remote work is important. Now you can stay up to date from home and support and manage your clients.
Other support and CRM systems limiting you to a number of clients or actions? Not here; have as many clients as you need with our “No Limits” guarantee. We price of modules within the solution.
Here are some frequently asked questions.
Am i stuck in a contract?
No, simply register your account and you can start supporting and managing your clients straight away. If you wish to cancel you can cancel at any time.
Are there any separate email sending fees?
No, there are no limits to how many emails are sent from your system.
What is RCM?
RCM is a CRM and Support (helpdesk) solution which brings all your mangement and support into one place. Removing your need to be paying over the odds for multiple solutions which don’t sync with eachother. RCM is realtime with any action you undertake across all users.
I have multiple employees?
No problem at all. Our packages are designed to support all business, small too large. If you are struggling to find what is best for you speak to our team and they will be able to help.
What if there is a report i need?
Contact our team and we can provide a bespoke report that suits you!